City to decide what services to deliver

Memo for city manager refers to core service review
Some city services could be discontinued altogether
Kris Scheuer

City Manager Joseph Pennachetti.

The city is reviewing all city services with an eye on determining what are core services. what is mandated and what is discretionary, according to an internal memo obtained by 680 news.
Toronto’s city manager Joe Pennachetti’s March 21 memo to city staff outlines how the three-part service review will work and why it is needed.
“In the longer term, we have an operating funding shortfall, with the 2012 beginning operating pressure estimated at $784 million,” states his memo.
“Starting in April, we will conduct a three-part service review program to prepare for the 2012 budget process. The three parts will include: a core service review, service efficiency studies and a user fee review. The Core Service Review will study whatservices the city should be delivering and the Service Efficiency Studies will examine how city services are delivered,” the memo continues.
“These reviews are expected to generate significant efficiencies and cost savings,” states this memo.
These are just excerpts of the 3-page memo, which can be read entirely here.
This review goes beyond just looking at what services  the city currently delivers. It will be looking at what services could be cut or possibly discontinued in terms of the city delivering them. Staff will report back in September with recommendations.
The March 21 memo outlines the goals of the review.
“Core Service Review. This element of the service review program will develop an inventory of all services, service levels and service standards. The review will:
• define which services are legislated, core and discretionary
• benchmark services and service levels against those in other jurisdictions
rank services for potential reductions and discontinuation and identify the service, policy, human resource and financial impacts of recommended service changes.”
Pennachetti continues to write, “While the funding gap in the 2012 operating budget is significant, the goal of the Core Service Review is beyond cutting costs – it is to confirm the services and functions that are core to what the city does and to innovate in other areas. The outcomes will provide solid reasons for continued service delivery in core areas and for making any necessary changes in other areas.”
There will be much more to report on this when we see those reviews and what the recommendations are and whether it includes job cuts, service reductions and possible elimination of services delivered by the city/public sector.

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